Selected Performances | Quarantine: The Reading Room at Manchester Central Library
Selected Exhibitions | A Heart-Breaking To Work of Staggering Destruction: A Love Letter to Alexandra Park at Blank Media Collective Manchester
Selected Clients | Andrew Brooks Photography Photographer | Salford Zine Library Writing Organisation | Sophie Tinuviel Willan Performer | Amy Pennington Artist | Cornerhouse Arts Organisation | Rivca Rubin Communications | Deborah Jump Academic | Travelling Light Circus Arts Organisation |
Selected Journalism Stories | Newsflash
Writing | Journalism | Scribe | Note-taker | Blogging | Team Building | Marketing | Group Sales | Staff Management | Budget Handling | Event Management | Ticketing | Relationship Management | Customer Services | Box Office Management | Recruitment | Sales | PA and Support Work | Grade 4 Administration for Universities
Work History |
Current Employer: Access Summit – Accessibility and Resource Provider for Manchester University, Manchester Metropolitan University and Salford University
2016 Grade 4 Support Worker (Note-Taking Scheduler) Part-Time | Promoted
2015 Grade 3 Support Worker (Study Coaching) Part-Time | Promoted
I love being on the books with Access Summit because of the social remit of the organisation and the kind of work I have gotten involved with. I started as a note-taker, a brilliant little job that saw me cycling around all campuses taking notes for disabled students in all subjects. As the note-taking administrator my current job involves matching a caseload of students and scheduling their timetables to the team of support workers.
2015 – Scribe (Amanuensis) with Manchester Metropolitan University
This role is to support students in exams by writing out exactly what they say. This requires a calming and reassuring presence, excellent spelling, grammar and listening skills, and forensic attention to detail. Handwriting must be neat, legible and produced at a speed of a minimum of 25 words per minute.
2013 – Ongoing – Freelance Study Facilitator
As a study coach I provide support to students who need study skills. I help in developing study strategies to result in the student becoming an independent learner through organisation, planning, editing, copy-editing, proof-reading and presentation skills. This revolves around planning a programme of support of current difficulties and areas to improve on and an assessment of what the course demands and deadlines for work. All of this is done in conjunction with the student, student’s teachers, supervisors and guidelines of their education establishment. Ultimately it all helps develop their voice, confidence and ideas. I am also a professional note-taker and scribe.
2012 – Marketing and Development for Andrew Brooks Photography
In our work together I have developed content and written many pages on his website including the CV, bio and licensing page, helped find him representation in New York, developed sales campaigns, online shops and SEO and key-worded all the images on his website.
1999 – Ongoing – Freelance Writer | Journalist | Blogger | Copywriter
My life-long passion with words is offered as a service here: www.nikkiwordsmith.com In a nutshell what I do is help people with cover letters, CVs, stories, reports, proofreading, copy-editing, blogs, newsletters flyers, posters plus much much more. I love words. Let me at them. For more about this area of my work please see link above.
Staffer – Scunthorpe Evening Telegraph | Preston Reporter and Lancashire Evening Post | Newsflash Press Agency Scotland
Freelance Articles – Manchester Evening News | Pink Paper | Bolton Evening News
2010-2012 Groups Development Manager | Contact Theatre Oxford Road Manchester
Promoted 2010-2007 Sales and Information Manager
Promoted 2006-2007 Box Office Manager
During my time at Contact I was promoted twice and the role and responsibilities increased from recruiting and managing the box office team, managing sales, ticketing and customer service for audiences to liaising with all educational and group contacts and workshop co-ordination. As part of the Marketing Team I worked closely on all show campaigns and operationally with the Front of House and Technical departments.
2001-2006 Head of Ticketing | Ticketline | 32-34 Oldham Street Manchester
Running a team of six people directly and another 15 indirectly to allocate, print and post over £30 million worth of tickets for events, stadium concert and festivals was an interesting and busy time to say the least! There were many systems of control, team-meetings, staff reviews that I managed, and also many systems I implemented for this intricate and fast-moving type of work including creating and training the team on a system called Tickets Chasing for monitoring and contacting all venues and promoters in the UK for outstanding hard ticket allocations to be sent in so they could be dispatched in time to the customer at least a month before their event. I also oversaw the customer service queries related to the bookings.
Education, Qualifications and Training |
Scribe for Manchester Metropolitan University (2015)
Note-taking Qualification with Access Summit for Manchester University, Manchester Metropolitan University and Salford University (2014)
Print Journalism Post-Graduate Diploma: Cardiff University Journalism School (1999)
Archaeology Graduate Degree: Reading University 2:2
3 A-Levels: Millfield School, Somerset, C Biology, C History, D Chemistry
9 GCSEs: Trinity School, Carlisle, A English Language, A Classical Civilization, A Craft Design and Technology, B Maths, B History, C English Literature, C Biology, C Chemistry, C German
First Aid | Beginners Course in Counselling | Food and Hygiene Certificate | Myers-Briggs | Mentor Training | Mediation Course | First-Level in Management | Full Clean Driving Licence
I am interested in almost everything although I must say I struggle with looking after plants. I like to cycle everywhere and have a deep fascination for people, their stories, characters and lives. I’m big on family and friends and often find myself trying to communicate the complexity of the world through human-interest stories. I dip in and out of doing yoga and like to walk my parent’s dog Colin. I love music, hats and being in the sun – which can prove a limited hobby when you live in Manchester. Overall the best way to describe myself is as a quietly passionate, conscientious, good-natured, empathetic and ethical person who likes to have the courage of my convictions and be as good as my word.
References Available Upon Request |